“My memory lives on as long as I am remembered.”
Overview
A digital memorial platform for creating and sharing personalized memory pages.
Remember is an innovative digital memorial platform enabling the creation and sharing of personalized memory pages. In today’s digital age, it offers a modern and accessible way to connect family and friends while preserving meaningful memories in an engaging and heartfelt manner.
Problem Statement
A redesign was needed to make it intuitive, accessible, and emotionally resonant for users.
Remember’s digital memorial platform faced usability challenges, including a complex interface, difficult navigation, and limited personalization. A redesign was needed to make it intuitive, accessible, and emotionally resonant for users.
What did we research?
Memorial Platforms
Legacy, Online Tribute
Storytelling Platforms
Shutterfly, Not On The High Street
Social Media Platforms
Instagram, Facebook
No-Code Design Platforms
Wix, Elementor
Takeaways
Homepage
01
Clear Navigation
A top menu improves user access to sections.
02
Prominent CTAs
Clear buttons encourage memorial page creation.
03
Visual Impact
Larger images and dates enhance emotional connection.
About
04
Intuitive Navigation
Easy-to-find sections and direct access to information.
05
Clear Value Proposition
Concise messaging helps users understand the platform’s purpose.
06
Trust-Building
Leadership stories and personal experiences foster credibility.
Account
07
Centralized Editing
Streamlined tools for easy content management.
08
Efficient Moderation
One-click content approval simplifies workflows.
09
Enhanced Communication
Improved messaging features between users.
Store
10
Personalization Preview
Real-time product previews increase user confidence.
11
Appealing Layout
Clean, inviting design encourages exploration.
12
Improved Navigation
Simplified menu makes store access easier.
Memorial Page Creation
13
Personalization Options
Templates, family trees, and music make pages unique.
14
Real-Time Preview
WYSIWYG interface lets users see updates instantly.
15
AI Writing Support
Tools assist in crafting meaningful tributes.
Moodboard
01
Values-Driven Design
Hope, memory, and pain shape the emotional depth of the design.
02
Symbolic Colors
Deep blue, light accents, and orange represent hope, creating a calming yet optimistic atmosphere.
03
Optimistic Lighting
The blend of orange and blue lighting evokes a sense of hope and resilience.
Brand Values
01
Hope
02
Memory
03
Resilience
Homepage Solutions
Clear Navigation
Clear top navigation for easy access to prominent pages, with additional items nested in a collapsed menu.
Hero Section
A heartfelt quote creates an emotional connection, emphasizing the importance of remembering loved ones.
Call to Action
A prominent button invites users to commemorate their loved ones, offering a clear and meaningful next step.
Homepage Solutions
Memory Page Sorting
Sort memory pages by name, date of passing, or publication date for easier navigation.
Added Clear Definitions
Short, clear explanations next to key terms to assist users.
Enhanced Visual Impact
Larger images highlight each fallen soldier, allowing focus on one at a time. Automated scroll and swipe for smooth navigation.
Candles and Flowers
Lighting a candle or adding a flower holds great significance, which is why it is clearly emphasized here.
Creating Memorial Pages Solutions
Smooth Page Scroll
Effortless page pull for continuous scrolling on the memory page.
Spacious Memorial Page Entrance
A well-organized page with all important details easily accessible.
Song Playback
Option to play a song upon entering the Memorial page.
High Hierarchy for CTA
Clear, prominent placement for calls to action like lighting a candle and sending a flower.
Creating Memorial Pages Solutions
Large Image Space for Emotional Connection
A prominent image area to foster connection and evoke emotion.
Real-Time WYSIWYG Preview
Instant visual feedback, eliminating the need for separate preview screens.
Music Selection
Personal music options to enhance the page’s ambiance.
Creating Memorial Pages Solutions
Automatic Progress Saving
Progress is automatically saved after every action, ensuring no data is lost.
AI-Assisted Content Creation
AI support for generating content in challenging sections.
Flexible Content Switcher
Customizable content sections with an easy switcher to organize stories and memories as needed.
Template Selection
A variety of templates to reflect different life celebrations and personal styles.
Memorial Page Solutions
Fixed Name and Image
The name and image of the deceased remain fixed at the top.
Family Tree Integration
Interactive family tree with image support for a personalized touch.
High Hierarchy for Candle and Flower
Candle and flower are given high visibility and prominence for clear calls to action.
Hobby & Interest
Addition of hobbies and interests for deeper personalization.
Side Menu for User Actions
A side menu for easy access to all the actions the user needs.
Store Solutions
Product Categories
Easy-to-navigate icons guide users to browse by category, ensuring a seamless shopping experience.
Small Thumbnails for Better Viewing
Smaller thumbnails allow more items per viewport, reducing scrolling and enabling easier viewing.
Price Hierarchy Prominence
Price is prioritized as the most prominent element, allowing users to quickly compare and make purchasing decisions while scanning products.
Store Solutions
Sticky Image for Real-Time Updates
The image remains in the viewport, updating live as users input information for instant personalization.
Clear Product Linking
Direct connections between products and memorial pages enrich the user journey.
Optional Double-Sided Experience
Available as an optional feature, seamlessly integrated for users who need it, without overwhelming others.
Advanced Edit for Real-Time Personalization
The “Advanced Edit” feature lets users personalize items with real-time changes.
Required Fields
The required personalization option is clearly marked for easy user notice, avoiding the typical small star indicator.
Ongoing Assistance for Clarity
Based on competitive analysis, continuous assistance is integrated to reduce confusion commonly seen on similar platforms.
Store Solutions
Non-Intrusive Popup for Advanced Settings
The popup lets users skip advanced settings without interruption, catering to those who prefer a quicker process.
Effortless Personalization with Predefined Elements
Users can quickly personalize their items using predefined elements and placements for a smooth and intuitive experience.
Real-Time Customization
Users can preview personalized products instantly for a seamless experience.
Account Solutions
Clear Page Status Tags
Easily identify the status of each page with clear, visible tags.
Quick Analytics Overview
Key analytics are displayed upfront, with detailed insights accessible via the icon.
Effortless Page Filtering
A filtering option makes finding specific pages quick and simple.
Centralized Page Editing
All editing options are conveniently located in one place on the page.
Account Solutions
Analytics Overview
Summary of views, followers, flowers, and candles.
Detailed Analytics
Detailed view graph with options to adjust by day, week, month, or year.
View Stories Needing Approval
All stories requiring approval are displayed in one place, with expandable drawers for easy reading.
Instant Approval or Rejection
Approve or reject stories immediately, with confirmation popups to ensure accuracy and reassure users.
Contact Option for Interaction
A contact option fosters interaction and creates a sense of connection between the page creator and submitters.
About Solutions
Easy Navigation
The navigation bar helps users easily access key pages with clear, step-by-step guidance.
Streamlined Information
Essential content is organized intuitively, ensuring users find what they need quickly and effortlessly.